• +91 8860024146
  • Doxiletraderspvtltd@gmail.com

Overview

Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.

Several types of goods are exempt from being returned. Perishable goods such as food, flowers, newspapers or magazines cannot be returned. We also do not accept products that are intimate or sanitary goods, hazardous materials, or flammable liquids or gases.

Additional non-returnable items:

  • Gift cards
  • Downloadable software products
  • Some health and personal care items

To complete your return, we require a receipt or proof of purchase.

Please do not send your purchase back to the manufacturer.

There are certain situations where only partial refunds are granted:

  • Book with obvious signs of use
  • CD, DVD, VHS tape, software, video game, cassette tape, or vinyl record that has been opened.
  • Any item not in its original condition, is damaged or missing parts for reasons not due to our error.
  • Any item that is returned more than 30 days after delivery

Refunds

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.

If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds

If you haven’t received a refund yet, first check your bank account again.

Then contact your credit card company, it may take some time before your refund is officially posted.

Next contact your bank. There is often some processing time before a refund is posted.

If you’ve done all of this and you still have not received your refund yet, please contact us at {email address}.

Sale items

Only regular priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at {email address} and send your item to: {physical address}.

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be mailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give to you later, we will send a refund to the gift giver and they will find out about your return.

Shipping returns

To return your product, you should mail your product to: {physical address}.

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.

Depending on where you live, the time it may take for your exchanged product to reach you may vary.

If you are returning more expensive items, you may consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.

Need help?

Contact us at
Doxiletraderspvtltd@gmail.com for questions related to refunds and returns.

1. eligibility

by using this website, you confirm that you are at least 18 years old or are accessing the website under the supervision of a parent or legal guardian.


 

2. use of website

  • you agree not to misuse our website or interfere with its operation.

  • all content, images, and trademarks on this website are the property of the company and may not be used without prior written consent.


 

3. products & pricing

  • we strive to display accurate product descriptions, pricing, and availability. however, errors may occur, and we reserve the right to correct them without prior notice.

  • prices are subject to change at any time without notice.


 

4. orders & payments

  • by placing an order, you agree to provide accurate, complete, and current information.

  • all payments must be made using the accepted payment methods listed on our website.

  • we reserve the right to refuse or cancel orders if fraud or unauthorized activity is suspected.


 

5. refund & returns policy

our refund and returns policy lasts 30 days. if 30 days have passed since your purchase, we cannot offer you a full refund or exchange.

to be eligible for a return:

  • items must be unused, in the same condition you received them, and in the original packaging.

  • some goods are exempt from return: perishable goods, intimate or sanitary products, hazardous materials, flammable liquids or gases, gift cards, downloadable software, and certain health or personal care items.

partial refunds may be granted for:

  • books with obvious signs of use.

  • opened media such as cds, dvds, software, or vinyl records.

  • damaged or incomplete items not due to our error.

  • items returned after 30 days of delivery.

refund process:

  • once your return is received and inspected, you will be notified by email of approval or rejection.

  • approved refunds will be processed to your original payment method within 7–10 business days.

  • shipping costs are non-refundable, and you are responsible for return shipping unless the product is defective or incorrect.

for refund inquiries, contact us at Doxiletraderspvtltd@gmail.com.


 

6. exchanges

we only replace defective or damaged items. if you need to exchange for the same product, email Doxiletraderspvtltd@gmail.com before sending your product to:

Plot No 701 Kh No 80/10, G/f Jain Nagar Tiranthkar, Karala, North West Delhi, Delhi, India, 110081


 

7. gifts

  • if the item was marked as a gift and shipped directly to you, you will receive a gift credit once the return is received.

  • if the gift was not marked or shipped to the gift giver first, we will refund the gift giver directly.


 

8. shipping & returns

  • return products must be sent to our registered address above.

  • you are responsible for return shipping costs unless the item is defective or incorrect.

  • for higher-value returns, we recommend a trackable shipping service or purchasing shipping insurance.


 

9. limitation of liability

  • the company is not liable for indirect, incidental, or consequential damages arising from your use of the website or purchase of products.

  • our liability is limited to the value of the product purchased.


 

10. changes to agreement

we reserve the right to update or modify this agreement at any time without prior notice. continued use of the website constitutes acceptance of the revised terms.


 

11. governing law

this agreement shall be governed by and construed under the laws of india. any disputes shall fall under the exclusive jurisdiction of the courts in maharashtra, india.


 

12. contact information

for questions regarding this agreement, please contact us at:

Doxiletraderspvtltd@gmail.com

 Plot No 701 Kh No 80/10, G/f Jain Nagar Tiranthkar, Karala, North West Delhi, Delhi, India, 110081

DOXILE TRADERS PRIVATE LIMITED

About Us

DOXILE TRADERS PRIVATE LIMITED is a contemporary fashion e-commerce brand dedicated to delivering premium quality apparel and accessories to fashion-conscious consumers worldwide. Established with a vision to make stylish, comfortable, and affordable fashion accessible to everyone, DOXILE has evolved into a trusted name in the online retail landscape.

Our Mission

We believe that fashion is not just about clothing—it’s about self-expression, confidence, and individuality. Our mission is to curate and deliver a carefully selected collection of products that empower our customers to express their unique style while enjoying exceptional quality and value.

What We Offer

Our diverse product range includes:

  • Women’s Fashion: Dresses, sweaters, jackets, and seasonal apparel designed for modern women

  • Accessories: Hand bags, belts, sunglasses, and decorative pieces that complement every outfit

  • Men’s Fashion: Contemporary clothing crafted for style and comfort

  • Footwear: Sneakers, sandals, and specialty footwear for various occasions

Our Commitment

Quality First: We source premium materials and partner with skilled manufacturers to ensure every product meets our stringent quality standards.

Customer-Centric Service: With 24-hour online support and a dedicated customer care team, we’re always ready to assist you.

Competitive Pricing: We believe luxury fashion shouldn’t come at an astronomical price. Our efficient supply chain allows us to offer premium products at competitive rates.

Hassle-Free Returns: Shop with confidence—return any item within 30 days with our Money-Back Guarantee.

Fast & Reliable Shipping: We offer free shipping on qualifying orders and ensure prompt delivery across multiple regions.

Why Choose DOXILE?

  • Exclusive Collections: Carefully curated seasonal collections that blend international trends with local preferences

  • Sustainability Focus: Committed to ethical sourcing and environmentally responsible practices

  • Secure Checkout: Multi-payment options with encrypted transactions for your safety

  • Loyalty Rewards: Join our newsletter for exclusive deals, early access to sales, and insider fashion tips

Our Vision for Tomorrow

DOXILE aims to become a global fashion destination known for innovation, quality, and customer satisfaction. As we expand, we remain committed to our core values: celebrating individuality, promoting sustainable fashion, and delivering exceptional value to our customers.

Connect With Us

Follow DOXILE on all major social media platforms for style inspiration, exclusive offers, and behind-the-scenes content. Whether you’re looking to refresh your wardrobe or discover your next favorite piece, DOXILE is your one-stop destination for fashion that fits your lifestyle.

Contact: +91 8860024146
Email: [Doxiletraderspvtltd@gmail.com]
Websitehttps://xcshop.vip/